Governing Law and Dispute Resolution: These terms and conditions are governed by the laws of India and any disputes arising from these terms or our services will be subject to the jurisdiction of the courts in our local area. We encourage patients to resolve any concerns or complaints through our patient relations department before pursuing legal action. We are committed to fair and transparent resolution of any disputes and will work with patients to find mutually acceptable solutions. Any legal proceedings must be initiated within the applicable statute of limitations period.
Limitation of Liability: While we strive to provide quality healthcare services, Paropkar Hospital and its staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes but is not limited to medical complications, treatment outcomes, or any other issues that may arise during or after treatment. Our liability is limited to the amount paid for the specific service in question. We are not responsible for any loss or damage to personal belongings brought into the hospital premises. Patients and visitors use our facilities at their own risk.
Privacy and Confidentiality: We are committed to protecting the privacy and confidentiality of all patient information in accordance with applicable laws and regulations. Patient information will only be used for legitimate medical purposes and will not be disclosed to third parties without proper authorization. We maintain physical, electronic, and administrative safeguards to protect patient information. Patients have the right to access their medical records and request corrections or amendments as needed. We may be required to disclose information in certain circumstances such as legal requirements, public health concerns, or to protect patient safety.
Payment Terms and Billing: All services must be paid for according to our current fee schedule. Payment is due at the time of service unless other arrangements have been made in advance. We accept various payment methods including cash, credit cards, insurance, and government schemes. For patients with insurance coverage, we will bill the insurance company directly, but patients are responsible for any deductibles, co-payments, or non-covered services. Outstanding balances are subject to interest charges and collection procedures. We reserve the right to require payment in advance for certain services or procedures.
Appointment and Cancellation Policy: Appointments can be scheduled through our website, phone, or in person. We require at least 24 hours notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. We reserve the right to reschedule appointments due to emergencies or unforeseen circumstances. Patients are expected to arrive on time for their appointments, and late arrivals may result in shortened consultation time or rescheduling. We may also cancel appointments if patients fail to provide required documentation or if there are concerns about patient safety or hospital security.
Medical Services and Treatment: Paropkar Hospital provides various medical services including consultation, diagnosis, treatment, surgery, and emergency care. All medical services are provided by qualified and licensed healthcare professionals. While we strive to provide the best possible care, we cannot guarantee specific outcomes or results. Medical treatment involves inherent risks, and patients should discuss these risks with their healthcare providers before undergoing any procedure. We reserve the right to refuse treatment if it is not in the patient's best interest or if we lack the necessary facilities or expertise. In such cases, we will provide appropriate referrals to other qualified healthcare providers.
Acceptance of Terms: By accessing and using the services of Paropkar Hospital, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms apply to all patients, visitors, and users of our healthcare services. If you do not agree with any part of these terms, you should not use our services. We reserve the right to modify these terms at any time, and continued use of our services after such modifications constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically for any changes.
Usage of mobile phones inside ICUs is strictly prohibited.
Any damage to hospital property by patient attendants will be chargeable.
Hospital management reserves the right to modify treatment charges.
Advance deposits may be required at the time of admission.
All services are subject to availability of doctors and facilities.
Patients must provide accurate personal and medical history during registration.
